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Disclosure Documents

Heritage Union Group is committed to full transparency in how we operate, communicate, and charge for our services. Below you'll find our core disclosure documents, including terms and conditions, our fee schedule, and how we handle your information.

Core Documents

Terms & Conditions

Full terms governing the use of our products and services.

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Privacy Disclosure Statement

How we collect, use, and protect your personal information.

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Electronic Communications Consent

Your consent to receive statements, notices, and disclosures electronically.

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Account Charges & Fee Structure

The charges outlined below form part of the Bank's Charges and are applicable where relevant to account operations and transaction processing. All applicable fees are assessed in accordance with the terms governing the account relationship.

Charge Type Applicable To Rate Application
Account Scrutiny Fee Compliance & Account Review 1.6949% The Account Scrutiny Fee is levied in connection with the examination and verification of an account where regulatory, compliance, operational, or risk assessment procedures require a formal review. The assessment of this charge authorizes the commencement of the scrutiny process, during which the Bank conducts all necessary internal validation procedures. The completion of the review is required before the account may proceed to the next stage of transaction authorization.
Processing Fee Withdrawals & Fund Transfers 0.84% – 2.30%

The account holder acknowledges and agrees that a one-time processing fee shall be payable before any withdrawal, transfer, or other debit transaction can be initiated. This fee covers transaction handling, payment routing, operational processing, and execution services associated with the requested transaction. The applicable fee shall be calculated based on the current account balance at the time the transaction request is submitted, with the applicable rates determined in accordance.

By signing this agreement, the account holder confirms understanding and acceptance of this condition.

$30,000 – $99,999.99 (0.84%)
$100,000 – $499,999.99 (1.02%)
$500,000 – $5,000,000 (1.69%)
Maximum Threshold: The Processing Fee applies to transactions up to $5,000,000. Transactions exceeding this threshold may be subject to enhanced operational review and individual fee assessment in accordance with the Bank's internal policy.
Notice: All charges are applied strictly in accordance with the Bank's prevailing Schedule of Charges and the applicable Terms and Conditions governing the account. The Bank reserves the right to amend its charges where permitted by applicable regulations and internal policy.

Other Important Information

Codes of Practice

The industry standards and voluntary codes we comply with.

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Target Market Determinations

Ensuring our products reach the right customers.

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Other important information

Find other information that may be important to you, including how to resolve a complaint, how how we manage personal and credit related information, our website terms of use, and more.

Heritage Union Group Limited. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Information on this page can change without notice to you.

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